The Training Arcade® | eLearning Brothers FAQs

Common Uses

What type of training format are The Training Arcade® games best suited for?

Most subscribers utilize The Training Arcade® games for eLearning/mLearning (mobile learning), Instructor-Led Training (ILT), and live events.

What Topics are The Training Arcade® games best suited for?

The sky’s the limit. Subscribers use The Training Arcade® to build training and reinforcement games focused on new-employee onboarding, sales and product training, leadership development, safety, security, compliance, systems/ processes, customer service, and many other training topics.

Getting Started

How do I create a game?

The Training Arcade® allows anyone to create a game in under 30 minutes (no coding required). This game builder is remarkably intuitive and can be managed with dropdowns, uploads, and type-in fields. Below are the steps required to create a game:

Choose your basic game information
Define global game settings
Identify SSO integration, user registration, and leaderboard display
Pick from visual templates and audio tracks
Customize splash screen with logo, title, images, etc.
Write pop-up information to provide players with context before they play the game
Start adding questions (choosing from 5 types), uploading media, identifying right/wrong answers, and writing corrective feedback
Translate game into 14 other languages
Publish game

What type of multimedia files can I upload?

Below is a list of multimedia file types that can be uploaded into The Training Arcade®:

Image: JPEG or PNG
Audio: MP3
Video: MP4 (20MB limit) or link to any URL

Languages & Branding

Which languages are available in The Training Arcade® games?

The Training Arcade® games are currently available in:

English (US)
English (UK)
Spanish
French
German
Italian
Russian
Turkish
Portuguese
Traditional Chinese
Simplified Chinese
Korean
Japanese
Indonesian
Thai (Match Game only)
Hindi
More coming in the future

Can I customize The Training Arcade® based on my brand guidelines?

Yes, we can accommodate basic changes, such as color, font, and icon/character updates, or more complex changes, such as alternative button shapes, additional sound fx, and additional music tracks. However, custom branding is not included in the base subscription fee. Please contact sales to confirm rates.

Assessments & Leaderboards

What question types can I create?

The Training Arcade® includes 6 Questions Types:

Multiple choice: the user selects a single correct answer from a selection.
Multi-select: the user must select all of the correct answers from incorrect answers.
Image select: multiple select, but with pictures
Text Input: the user must type in the correct answer (it’s not case sensitive and you can add multiple spelling variations).
Polling: you can create a Poll to understand which options are the most popular.‍
Info Card: you can add text, videos, and pictures. This is a versatile “question type” which can serve many purposes.

Can I add corrective feedback to each of my questions?

When learners receive corrective feedback right away they are more likely to remember that feedback later on. So, The Training Arcade® makes it easy to give (or get) immediate feedback. For best results, we encourage you to provide feedback for both correct and incorrect answers, adding useful context to each of your points.

Can I show a leaderboard during Instructor-Led Training?

Yes.

Can the leaderboards be reset?

Technically, yes; but it requires a manual process and can be done for an additional fee. The best option is to use the date range feature so you can see the leaderboard just from the day or week you’re trying to see.

Which games can be played competitively in a live environment?

Both Jeopardy and Trivia have a live VILT (Virtual Instructor-Led Training) version that allows players to compete with one another in real-time.

What type of user data (analytics) can I track?

Training is useless without analytics. Simply checking a box or using a five-question assessment at the end of a course isn’t effective. Trainers who want to improve knowledge and optimize behavior must engage their audience throughout the training with games and activities to (1) provide a practice playground and (2) deliver a comprehensive analysis.
The Training Arcade® analytics dashboard is engineered to unveil patterns of individual and group engagement with your material, thereby improving your training ROI by revealing knowledge gaps, personality behaviors, and group comparisons.
View and sort topline data including the number of users, scores, rank, sessions, session duration, % of questions correct/incorrect, and total questions answered.
Analyze individual outcomes by looking at all sessions played, how each player answered each question by session, how many attempts it took them before answering a question correctly, and identify insights into knowledge acquisition and retention.
Review macro trends for each question including time required to answer, the number of times players have attempted to answer, and the % of time players have answered correctly/incorrectly.
Dig deeper into each answer to identify any misperceptions.
Sort data by date for comparison purposes and export as a CSV file to share with stakeholders.

Can I download the data from each game to a spreadsheet?

Yes, you can download the assessment data using date ranges from your analytics dashboard to a .csv file and easily import that into Excel.

Can the analytics reflect leaderboards for separate groups in the same company?

Yes, but an additional cost will be involved.

Can point values for different types of questions be adjusted?

In Jeopardy and Scenarios yes. Point values don’t exist in the other games.

Integrations

Do The Training Arcade® games integrate with the rapid authoring tools?

You can integrate The Training Arcade® into PowerPoint, Storyline, Captivate, Lectora, and other eLearning authoring tools as a web object.

How do I add The Training Arcade® games to my LMS?

The Training Arcade® games can all be published as SCORM 2004: 3rd Edition and SCORM 1.2 packages for easy integration into the majority of LMS.

If the game is played within a course, will the course recognize the user based on their LMS login?

The short answer is no. Instead, when a game is embedded as a web object in a course, you would want to enable registration in The Training Arcade® game builder so your users can quickly register at the start of the game. We are working on a single sign-on that would handle registration automatically.

Subscription Information

Do I get access to all the games in The Training Arcade® with my subscription?

Each subscription has a yearly license fee for one game type (ex. Jump, Match, Scramble, etc) per creator. Each game type license allows you to create unlimited games of that game type, all with different content. So if you buy a yearly license of the Jump game for your lead developer, he or she can create as many Jump games with different questions as he or she wants. And your whole company can play all those Jump games as often as they want!

Is it only one creator per subscription? Why only one?

Yes, it’s one. That way, all the games created by that person and the assessments are kept confidential to that one person, who we call the Administrator. We do offer great discounts for companies that purchase multiple subscriptions. Contact us for a quote.

How many instances can I make using the games in my subscription?

Each game type license allows you to create unlimited game instances of that game type, all with different content.

Do I get to keep the games forever like I do the templates I download?

During your subscription term you will have access to:

The game authoring tool
All games that you create
The analytics dashboard with the individual and group assessments
Leaderboards

If you do not keep your subscription live, then you’ll lose the ability to edit the games and view analytics and leaderboard information. The games will remain live, however.

Who do I pay for the subscription?

Your subscription is paid through eLearning Brothers.

Is there a trial subscription to the service?

Absolutely. You can sign up for a free trial or request a demo anytime.

Can I sell the individual games I create or include them in courses that I then sell?

No, you can only publish games as a part of an internal training program or for a client using it for a specific training program.

Is it possible to purchase a license to have in perpetuity? If so, what is the cost?

Since the Training Arcade games are web-based games hosted by The Game Agency (TGA), we can’t do perpetual licensing. However, we can work with you to create a custom deal where you can host the game yourself.

Hosting & Security

How do I access The Training Arcade®? Is it through eLearning Brothers or directly with them?

Through our partnership with The Game Agency, we’ve created a single sign-on service that enables you to access The Training Arcade® directly through the eLearning Brothers platform.

What is The Training Arcade security environment like?

Our system is being used by 75+ global companies including high-compliance industries like pharma and financial. We conduct dynamic and static scans of our code and environments as well as third party penetration testing on a regular basis to make sure high-level security is always maintained.

The Training Arcade® FAQ